Privacy Policy

Last Updated: August 17, 2026

At Norma’s Circle of Stories, LLC, connection, trust, compassion, and respect are at the heart of our work. We believe those values should extend to the way we handle your personal information.

This Privacy Policy explains how Norma’s Circle of Stories, LLC (“Norma’s Circle of Stories,” “Company,” “we,” “us,” or “our”) may collect, use, disclose, and protect information when you visit our website, communicate with us, purchase our products, participate in our programs, register for events, download resources, subscribe to communications, or otherwise interact with us online.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you interact with Norma’s Circle of Stories.

Information You Provide to Us

You may voluntarily provide personal information when you:

Subscribe to an email list or newsletter;
Complete a contact or inquiry form;
Register for a program, workshop, event, or speaking engagement;
Purchase a book, educational resource, digital product, program, or other offering;
Download a resource;
Create an account, if account functionality is offered;
Complete a survey, questionnaire, or evaluation;
Submit a testimonial, review, comment, or feedback;
Contact us by email or through the Site;
Inquire about organizational training, speaking, partnerships, or educational services; or
Otherwise communicate with us.

Depending on the interaction, this information may include:

Your name;
Email address;
Telephone number;
Mailing or billing address;
Organization, school, or company name;
Professional role or title;
Program or event registration information;
Purchase and transaction information;
Communication preferences;
Information contained in messages you send to us; and
Other information you voluntarily choose to provide.

We encourage you not to submit sensitive personal, medical, mental-health, or other confidential information through general website forms unless specifically requested and appropriate for the service being provided.

Information Collected Automatically

When you visit our Site, certain information may be collected automatically through web servers, cookies, analytics technologies, pixels, and similar tools.

This information may include:

Internet Protocol (IP) address;
Browser type;
Device type;
Operating system;
General geographic location;
Date and time of your visit;
Pages viewed;
Links clicked;
Referring website;
Time spent on particular pages;
Website navigation patterns; and
Other technical or usage information.

We may use this information to understand how visitors interact with our Site, improve website functionality, evaluate content, maintain security, and improve the overall visitor experience.

How We Use Your Information

We may use information collected through the Site to:

Provide products, programs, resources, and services you request;
Process purchases and registrations;
Respond to questions and inquiries;
Communicate with you regarding programs, events, purchases, or services;
Deliver requested downloads or educational resources;
Send newsletters, updates, educational content, or marketing communications when permitted;
Manage program and event participation;
Provide customer support;
Improve our website, programs, resources, and services;
Better understand the interests and needs of our audiences;
Conduct surveys, evaluations, and program feedback;
Maintain the security and integrity of our Site;
Detect or prevent fraud, misuse, or unlawful activity;
Protect our intellectual property and legal rights;
Comply with legal and regulatory obligations; and
Operate and improve Norma’s Circle of Stories.

We may also use aggregated or de-identified information for research, evaluation, business planning, educational development, or other lawful purposes.

Emotional Literacy Programs and Personal Reflections

Some Norma’s Circle of Stories programs, workshops, educational exercises, or learning experiences may invite participants to reflect upon their stories, emotions, relationships, experiences, values, goals, or personal growth.

We recognize that these reflections can be personal.

Participation in reflective exercises is intended for educational and personal-development purposes. Participants should share only what they feel comfortable sharing and should follow any specific privacy or participation guidance provided for the applicable program.

Unless specifically requested for a defined purpose, we do not encourage participants to submit highly sensitive personal or health information through general website forms, email subscriptions, or ordinary Site communications.

Information voluntarily shared during a program may also be subject to separate program participation terms or agreements.

Children’s Privacy

Children and families are an important part of the mission of Norma’s Circle of Stories. Our books, stories, literacy resources, SEL materials, and educational tools may be created for children, families, caregivers, schools, and educators.

However, our general website is intended to be used by adults, including parents, caregivers, educators, organizational representatives, and purchasers.

We do not knowingly collect personal information online directly from children under the age of 13 without appropriate parental or legal authorization.

Children under 13 should not submit their name, email address, telephone number, mailing address, photographs, or other personal information through our general Site without the involvement and consent of a parent or legal guardian.

If we learn that personal information from a child under 13 has been collected through our general Site without appropriate authorization, we will take reasonable steps to delete it.

A parent or legal guardian who believes a child has provided personal information to us may contact us using the information provided at the end of this Privacy Policy.

Educational programs or services offered through schools or organizations may be subject to separate agreements and privacy requirements.

Cookies and Similar Technologies

Our Site may use cookies and similar technologies to support website functionality and understand how visitors use the Site.

A cookie is a small data file stored on your device when you visit certain websites.

Cookies and similar technologies may help us:

Remember preferences;
Improve Site functionality;
Understand Site traffic and usage;
Determine which pages or resources are most useful;
Measure the effectiveness of communications or campaigns; and
Provide a more efficient website experience.

Depending on the technologies and services used on the Site, certain cookies may be provided by third-party service providers.

You may be able to control or disable cookies through your browser settings or, where available, through cookie preference tools on our Site.

Disabling certain cookies may affect Site functionality.

Analytics and Website Performance

We may use third-party analytics services to better understand how visitors interact with our Site.

These providers may collect information through cookies, pixels, or similar technologies regarding Site usage and device information.

We use analytics information to evaluate website performance, improve navigation, understand visitor interests, and make our content and resources more useful.

Email Communications

If you subscribe to our email list, register for certain resources, or otherwise agree to receive communications, we may send you educational content, Company news, program information, event announcements, resources, or promotional communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the communication or by contacting us.

Even if you unsubscribe from marketing communications, we may still send transactional or administrative communications related to purchases, registrations, accounts, programs, or services you have requested.

Purchases and Payment Information

When you purchase a product, book, program, registration, digital resource, or other offering, payment information may be processed by a third-party payment processor or commerce platform.

Norma’s Circle of Stories may receive transaction-related information necessary to fulfill your purchase, such as your name, contact information, billing or shipping information, product purchased, transaction status, and payment confirmation.

We generally do not directly store complete credit-card information when payments are processed by an independent payment provider.

Payment processors and commerce providers maintain their own privacy and security practices, and we encourage you to review their policies.

Third-Party Service Providers

We may work with trusted third-party service providers that assist us with business operations.

These may include providers that support:

Website hosting;
Email communications;
Customer relationship management;
Payment processing;
E-commerce;
Program registration;
Event management;
Analytics;
Marketing;
Digital-product delivery;
Cloud storage;
Information technology;
Professional services; and
Other business functions.

These providers may receive personal information when reasonably necessary to perform services on our behalf.

Where appropriate, we expect service providers to handle personal information consistently with their contractual and legal obligations.

When We May Disclose Information

We do not disclose personal information merely because someone requests it.

We may disclose personal information when reasonably necessary:

To provide a product, program, resource, or service you requested;
To service providers performing functions on our behalf;
To process transactions;
To protect the rights, safety, security, or property of Norma’s Circle of Stories, our visitors, customers, participants, or others;
To investigate suspected fraud, misconduct, security incidents, or violations of our Terms of Use;
To comply with applicable law, court orders, subpoenas, or other valid legal processes;
In connection with a business transaction such as a merger, acquisition, restructuring, financing, or sale of business assets; or
With your consent or at your direction.

We may disclose aggregated or de-identified information that does not reasonably identify an individual.

Third-Party Websites

Our Site may contain links to third-party websites, platforms, booksellers, social-media services, event platforms, payment processors, or other online services.

We do not control the privacy practices of independent third parties.

When you leave our Site or interact with a third-party service, that third party’s privacy policy and terms govern your interaction.

We encourage you to review the privacy practices of any third party before providing personal information.

Social Media

Norma’s Circle of Stories may maintain profiles or pages on social-media platforms.

When you interact with us through a social-media service, the platform may collect and process information according to its own privacy policy.

Information you choose to post publicly on social media may be visible to others. We encourage you to consider carefully what personal information you share publicly.

Testimonials, Stories, Photographs, and Participant Content

Storytelling is central to the work of Norma’s Circle of Stories, and we deeply respect the personal nature of the stories people choose to share.

Submitting a private message, personal story, photograph, video, testimonial, or other identifiable material to us does not automatically give us permission to publish it publicly.

When appropriate, we may request separate permission before using identifiable testimonials, stories, photographs, videos, or similar participant content for promotional, educational, or other public purposes.

How We Protect Personal Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, Internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

You should use appropriate caution when transmitting personal or confidential information online.

Data Retention

We may retain personal information for as long as reasonably necessary to:

Provide requested services;
Complete transactions;
Maintain appropriate business and financial records;
Fulfill contractual obligations;
Maintain program or customer records;
Resolve disputes;
Enforce agreements;
Protect our legal rights; and
Comply with applicable legal obligations.

Retention periods may vary depending on the nature of the information and the purpose for which it was collected.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it consistent with applicable law and our business practices.

Your Privacy Choices

Depending on your relationship with us and applicable law, you may be able to:

Update or correct personal information;
Request access to certain personal information;
Request deletion of certain personal information;
Opt out of marketing communications;
Adjust cookie preferences; or
Ask questions about how your personal information is handled.

Some information may need to be retained for legal, transactional, security, or legitimate business purposes even after a deletion request.

To make a privacy request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

California Privacy Rights

California residents may have certain privacy rights under applicable California law.

Depending on the law applicable to Norma’s Circle of Stories and the nature of the information involved, these rights may include the ability to request information regarding personal information collected, request correction or deletion, or exercise other privacy choices.

Norma’s Circle of Stories will honor privacy rights required by applicable law.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

Because California privacy requirements can change and may apply differently depending on business size, data practices, and other statutory thresholds, this section should be reviewed periodically and updated as appropriate.

Sale or Sharing of Personal Information

Norma’s Circle of Stories does not intend to sell personal information in exchange for money.

Certain privacy laws may define terms such as “sale,” “sharing,” or “targeted advertising” more broadly than their ordinary meanings.

If our use of advertising, analytics, cookies, or other technologies creates additional opt-out obligations under applicable law, we will provide the disclosures and choices required by that law.

Do Not Track and Browser Privacy Signals

Web browsers and devices may provide privacy signals or “Do Not Track” settings.

Because standards and legal requirements regarding these signals continue to evolve, our response may depend on the technology used and applicable law.

Where we are legally required to recognize a valid browser-based opt-out preference signal, we will take reasonable steps to honor that signal as required.

International Visitors

Norma’s Circle of Stories is based in the United States.

If you access our Site from outside the United States, information may be transferred to, processed, or stored in the United States or other jurisdictions where our service providers operate.

Privacy laws in those jurisdictions may differ from the laws where you reside.

Where required, we will process personal information in accordance with applicable privacy laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, legal requirements, or business operations.

When we make changes, we may revise the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Relationship to Our Terms of Use

This Privacy Policy should be read together with our Terms of Use and any additional policies or agreements applicable to particular products, programs, events, purchases, or services.

Contact Us

We welcome questions about this Privacy Policy or our privacy practices.

You may contact us at:

Norma’s Circle of Stories, LLC
Attn: Privacy
11304 Chandler Blvd Unit # 53

North Hollywood, CA 91601

If you submit a privacy request, please provide enough information for us to understand and appropriately respond to your request. We may request additional information when reasonably necessary to verify your identity or protect your personal information.

At Norma’s Circle of Stories, connection begins with trust. We are committed to treating the information you share with the same respect, care, and intention that guide the stories, relationships, and communities we serve.